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Request Money Back Due to Service Failure
 
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Please Note
  • You may use this online application to request a refund or adjustment of your transportation charges if you are a U.S. customer requesting a refund for eligible FedEx Freight® shipments sent within the 48 contiguous U.S. states.
  • Please refer to the FXF 100 Series Rules Tariff for complete details on the conditions and limitations of the money-back guarantee options for FedEx Freight shipments.
  • Contact customer service at 1.866.393.4585 if you require assistance with your billing adjustment request.