To make a request or check the status of an existing request please
provide the following information.
- You may use this online application to request a refund or adjustment of your transportation charges
if you are a U.S. customer requesting a refund for eligible FedEx Freight®
shipments sent within the 48 contiguous U.S. states.
- Please refer to the FXF 100 Series Rules Tariff for complete details on the conditions and limitations
of the money-back guarantee options for FedEx Freight shipments.
- Contact customer service at 1.866.393.4585 if you require assistance with your billing